Our Refund Policy:

Please get in touch with our customer service within 14 days of your purchase if you want a refund and give specific details about the problem. Kindly be willing to show us some sort of visual evidence that the product was defective.

If you want to ask for a refund, fill out the contact form below or send an email to [email protected]. Kindly make sure to include your email address from when you signed up as well as evidence of payment (a payment receipt or a snapshot of your bank account).

All credits are applied to the original payment method for all returns.

Visit our Terms & Conditions page at https://ketobalanced.com/general-conditions.html to learn more about this policy.

Membership Plan Prices

We provide three different subscription packages. These are of different durations: three months, six months, and twelve months.

Due to our seasonal and individualized discounts, meal plan costs might vary. Get the best deal right now by taking our 60-second questionnaire!

Why has my Payment been Declined?

You can pay via Paypal and most major credit card providers.

Check your card information to be sure it hasn't expired if your payment was denied. To determine whether a purchase is feasible, don't forget to check your account limit and balance. Finally, confirm that foreign and online purchases are permitted with your credit card.

Please get in touch with your bank or credit card provider if you are unable to complete your purchase. You can also use a different card or payment method as an alternative.

It can also be a pre authorization if the purchase wasn't confirmed but you see a pending transaction in your bank account. Depending on your bank, preauthorization often expires within 7 days.