Please get in touch with our customer service within 14 days of your purchase if you want a refund and give specific details about the problem. Kindly be willing to show us some sort of visual evidence that the product was defective.
If you want to ask for a refund, fill out the contact form below or send an email to [email protected]. Kindly make sure to include your email address from when you signed up as well as evidence of payment (a payment receipt or a snapshot of your bank account).
All credits are applied to the original payment method for all returns.
Visit our Terms & Conditions page at https://ketobalanced.com/general-conditions.html to learn more about this policy.
We provide three different subscription packages. These are of different durations: three months, six months, and twelve months.
Due to our seasonal and individualized discounts, meal plan costs might vary. Get the best deal right now by taking our 60-second questionnaire!