About KetoBalanced

Our expert nutritionists have come together to create dieting schedules for all our consumers. The app has been tailored to create meal plans that take into account all of the client's particular preferences and wishes.

You will be given a cooking list (five recipes per day) and a shopping list to help you stick to a keto diet. When you click on the recipes, you will get all of the nutritional information as well as directions on how to prepare the meals. Every 14 days, a new food plan will be produced for you. Our recipe database is always being updated.

After making your order, you will receive a digital keto diet meal plan. You can access your meal plan online from your computer or phone (through an app). Remember, we DO NOT send physical dieting plans. However, you can always print them out!

There are also calorie, step, and water intake monitors in the app.

You will also receive an email with our beginner's guide and beneficial recommendations, allowing you to conveniently identify all of the necessary general and additional information about the keto diet.

You can also buy our workout regimen, a keto dessert book, and other services. Remember, just dieting will not fully enhance your weight shredding unless you combine it with exercising.

Is KetoBalanced suitable for beginners?

Absolutely! Whether you're new to keto or have been following a keto lifestyle, KetoBalanced offers personalized plans to meet you where you are on your journey.

How does KetoBalanced personalize my diet plan?

We use your dietary preferences, lifestyle, and goals to create a customized keto diet plan. This ensures your plan is both enjoyable and effective.

What sets KetoBalanced apart from free keto resources?

KetoBalanced provides a personalized approach, with meal plans crafted by nutrition experts, along with comprehensive support and tracking through our app.

Can KetoBalanced accommodate my vegetarian/vegan keto diet?

Yes, we offer vegetarian and vegan options to ensure your keto journey aligns with your dietary choices.

Does KetoBalanced provide ongoing support?

Yes, our team is committed to supporting you throughout your journey, with resources, advice, and adjustments to your plan as needed.

What information do I need to provide to start?

You'll share some basic health information, dietary preferences, and your specific goals to help us tailor your plan.

How quickly can I start my plan after signing up?

Your personalized meal plan will be available within 24 hours of completing your profile.

Is there an initial consultation or assessment?

Our sign-up process includes a detailed questionnaire that acts as an initial assessment to understand your needs.

Can I use KetoBalanced if I have a medical condition?

We recommend consulting with a healthcare provider before starting any new diet plan, especially if you have a medical condition.

What tools do I need to follow the KetoBalanced plan?

Access to our app and a willingness to embrace your keto journey are all you need to get started!

How frequently do the meal plans change?

Meal plans are updated weekly to provide variety and adapt to your progress and feedback.

Can I repeat meals I particularly enjoy?

Yes, you can customize your meal rotation to include your favorites more often.

Are the recipes difficult to follow?

Our recipes are designed to be simple and straightforward, making it easy for anyone to follow, regardless of cooking experience.

What if I have allergies to certain ingredients?

Your meal plan can be customized to avoid allergens and substitute ingredients as needed.

Does KetoBalanced accommodate intermittent fasting schedules?

Yes, we can tailor your meal plan to fit an intermittent fasting schedule if you choose.

Is the KetoBalanced app compatible with all devices?

The KetoBalanced app is available on both iOS and Android devices.

Can I track my macros in the app?

Yes, our app includes a macro tracker to help you stay on top of your daily intake.

Does the app offer workout suggestions or plans?

Yes, the app provides workout videos and suggestions tailored to your fitness level and goals.

How does the ingredient swap feature work?

If you dislike or can't eat a certain ingredient, our app lets you swap it out for an approved alternative with similar nutritional value.

Can I share my progress with friends or family through the app?

Yes, there are social sharing features that allow you to share your journey and achievements with loved ones.

How can I contact customer support if I have a problem?

Our support team is available via email at [email protected], ready to assist you with any issues or questions.

Does KetoBalanced offer community support or forums?

Yes, we provide access to a community forum where you can connect with other members, share experiences, and receive peer support.

Can I get one-on-one nutritional counseling?

KetoBalanced offers the option for one-on-one sessions with our nutritionists for personalized guidance and support.

What kind of support materials does KetoBalanced provide?

We offer a range of support materials, including guides, how-to articles, and video tutorials to help you navigate your keto journey.

How quickly does the support team respond to inquiries?

We strive to respond to all inquiries within 24 hours.

How often can I adjust my meal plan?

You can request adjustments to your meal plan anytime through the app, based on your preferences or dietary changes.

What if I want to switch from a standard keto plan to a vegetarian keto plan?

Changing your diet preferences is easy and can be done directly in the app or by contacting our support team.

Can I adjust my calorie intake goal?

Yes, you can update your calorie goals in the app, and your meal plan will adjust accordingly.

What happens if I don’t like the meals selected for me?

Our app allows you to swap meals you don’t like with alternatives, ensuring you always enjoy your meals.

Is it possible to pause my meal plan if I go on vacation?

Yes, you can pause your plan and resume it when you're ready through the app settings.

How does KetoBalanced help me track my weight loss progress?

Our app includes a progress tracker where you can log your weight, measurements, and photos over time.

Can I track my water intake and steps in the app?

Yes, the app features water intake and step trackers to help you meet your daily hydration and activity goals.

Does KetoBalanced offer progress reports?

We provide weekly progress reports through the app, summarizing your achievements and areas for improvement.

What if I hit a weight loss plateau?

Our support team and resources are here to help you through plateaus with tips, adjustments to your plan, and motivation.

Can I set and track specific fitness goals in the app?

Yes, you can set personal fitness goals, and our app will help you track your progress towards achieving them.

What payment methods does KetoBalanced accept?

We accept major credit cards and PayPal for your convenience.

How can I view my billing history or receipts?

Your billing history and receipts are accessible in the app under your account settings.

Is there a trial period for KetoBalanced?

We occasionally offer trial periods or special promotions. Check our website or app for current offers.

What happens if my payment fails?

If a payment fails, you'll receive a notification with steps to update your payment information and resolve the issue.

Can I change my subscription plan?

Yes, you can upgrade or change your subscription plan directly through the app or by contacting customer support.

How do I cancel my KetoBalanced subscription?

You can cancel your subscription anytime through the app settings or by contacting our support team for assistance.

Will I receive a refund if I cancel my subscription?

Our refund policy is outlined on our website. Generally, refunds are considered on a case-by-case basis for unused portions of your subscription.

What happens to my data if I cancel?

You can choose to delete your account and data permanently or keep your account inactive in case you decide to return later.

Can I restart my subscription after cancellation?

Yes, restarting your subscription is easy. Simply log in to the app and choose the plan you wish to reactivate.

Are there any fees for canceling my subscription?

No, there are no cancellation fees. You can cancel your subscription at any time without penalty.

How long before I see results with KetoBalanced?

Results vary, but many users begin to see changes within the first few weeks. Consistency is key to achieving your goals.

Will KetoBalanced work for me if other diets haven't?

Many users find success with KetoBalanced thanks to its personalized approach and comprehensive support system.

What if I’m not satisfied with my results?

We’re committed to your satisfaction and success. Contact us for personalized tips and adjustments to your plan.

How can I maximize my results with KetoBalanced?

Following your meal plan closely, staying active, and using all the resources and support available through our app will help you maximize your results.

Does KetoBalanced guarantee weight loss?

While individual results vary, KetoBalanced is designed to promote weight loss by tailoring your diet to your personal needs and preferences.

Login Problem

If you are unable to access your account, try out the following suggestions:

After opening the app, always select Log in rather than Create an account. If you no longer see the login window, please uninstall and reinstall the software.

Remember to use the email address you used to sign up (if you have more than one).

If your app login credentials appears to be incorrect, please click the Forgot your password? link on the login page. Your email address will receive an email with more instructions. Don't forget to check your Spam bin in case our letter ends up there!

Try Updating the OS on your phone.

If you followed these procedures but were still unable to access the app, there could be another problem. For example, you could have made an error in your email address or password, or there could be a technical glitch. In this instance, we respectfully request that you contact our support team via the Contact us button located at the bottom of this page. And that's all!

A Glitch in Downloads

The KetoBalanced app is available for both Apple and Android devices.

When checking in to the app, ensure that there are no spaces before or after your email address. Passwords are also case-sensitive, so please keep uppercase and lowercase characters and symbols in mind.

How To Use From Desktop

You can see your meal plan via your browser by clicking on Access My Plan. Just type in your email address and password to obtain the plan, workouts, and your profile. From this page, you will be able to print your meal plan and grocery list, as well as manage your membership. If you are unable to log in, select the Forgot password? option. Make sure you use the correct email address that you used to register for KetoBalanced.

Not Receiving Anything After Purchase

If you haven't gotten an email from us after purchasing your KetoBalanced meal plan, please check your Spam and Promotion folders. The letters could have landed up there accidentally!

Otherwise, just download the app and log in with your credentials.

The KetoBalanced app is available for download from the Apple App Store or the Google Play Store.

Please tap Log in rather than Create an account after downloading the app. Enter your email address from the signup procedure as well as your password.

If the login information appears to be incorrect, please click the Forgot your password? button or contact us using the button at the bottom of this article, and we will assist you as soon as possible.

Forgot Your Passcode?

If your KetoBalanced app login information appears to be incorrect and you are unable to log in, please utilize the Forgot your password? option on the login page of your app. Your address will be sent an email with more instructions. Check your spam folder in case our letter ended it there!

You will be able to log in to your account again once you have changed your password according to the instructions.

If you didn't get the password reset link in your email, or if you have any other questions, please contact us using the button at the bottom of this page, and our team will respond as soon as possible.

Keto Support Community

Support is crucial when you start a diet, whether it's friends, family or colleagues. However, you can also join the KetoBalanced Facebook community to read inspiring success stories, get practical tips, contribute your own opinions, and celebrate accomplishments together. It will be really healthy to know others are going on the same journey as you!

Support Team Contact Info

Contact us by using the Contact us form located under each Help Center article (including this one!) or by utilizing the live chat feature in the Help Center or the KetoBalanced app.

You can also reach us at +1 (518) 972-0028. Open from 9 a.m. to 9 p.m. EST.

Keep in mind that if you contact support using an email address other than the one you used to create your KetoBalanced account, you are required to verify your account. In order to do so, you will be asked questions about your payment. Please have the subsequent information ready:

  • Whatever you used to pay (Credit Card or Paypal)
  • For PayPal, please include your PayPal email address as well as a screenshot of the receipt.
  • For credit cards, please provide the full name of the account holder as well as the last four digits of the credit card.
  • A screenshot or a charge receipt.
  • The email address with which you registered.

When your question pertains to your payment or other sensitive data, we will ask for this details.

If you wrote to our support team a few days ago and haven't heard back, make sure you're receiving our emails:

  • Examine whether the email was archived, deleted, or tagged as spam.
  • Examine your email filters to see if the email was filtered or blocked.
  • Examine your email forwarding settings.
  • Termination of Account

Note;

  • Your account will be permanently deleted. If you delete your account, we will not be able to retrieve your data if you change your mind.
  • If you purchased the software through Google Play or the software Store, canceling your account will not instantly cancel your subscription. Please remember to cancel your subscription as well.
  • The deletion of data is irreversible. It does not start the refund process. If you want to receive a refund, please contact our customer service before doing the data erasure actions outlined above.
  • If you purchased actual things from us and would like to return them, please contact us before your account is deleted. The support team will make certain that any issues you may have are remedied prior to deletion.

Now, To Delete;

  • Run the KetoBalanced app.
  • From the bottom menu, go to the Profile area.
  • View your profile > My information.
  • Click Delete account at the bottom.
  • More details regarding the deletion will be displayed. Read to ensure that this is what you want to accomplish, then submit.
  • You may remove your account after entering a reason for deletion.